Adjunct Associate Professor, Chief Information Officer for the Los Angeles City Employees Retirement System
Vikram Jadhav is an expert in change management and digital transformation for organizations seeking an enhanced Customer and Employee Experience (CX/EX). Professor Jadhav joined Price School in 2020. Currently, he serves as the Chief Information Officer for the LA City Employees Retirement System. He leads various CX functions, from digitalization of core services and cyber security to EX functions, including knowledge management and policies/procedures. Previously he has worked for the Mayor of LA, leading initiatives to engage small businesses, for a large mutual fund manager leading the digitalization of sales programs, and helped build venture-backed sports and entertainment-focused technology solutions with a presence in stadiums throughout the US.